Pet Memorial Urn – A Timeless Tribute to Unconditional Love

This custom ceramic urn is a precious memorial keepsake for your beloved pet. Please read the information carefully before placing your order.

1. Customization Instruction
   The text and pet line art on the urn can be fully personalized. After ordering, please provide your pet’s name and clear front photo. Our designer will create a custom sketch for your confirmation before production. No revision is allowed once the design is approved.
2. Product Size
   Dimension: 15cm height × 15cm diameter. Handmade ceramic items may have a minor tolerance of ±0.5cm, which is normal.
3. Handmade Craft Note
   Made of matte off-white ceramic with high-temperature firing. Tiny pinholes or slight unevenness of glaze are natural characteristics of handcrafted ceramics and not considered defects.
4. Production Lead Time
   Custom orders take 7–10 business days for manufacturing, excluding shipping time. Please contact us in advance if you have a tight deadline.
5. Damage Guarantee
   Ceramics are fragile. Each urn will be carefully inspected and packed with thick foam and rigid carton before shipment.
   Please inspect the package upon delivery. If damaged, kindly send us the full unboxing video within 24 hours, and we will arrange a free replacement.
6. Care Tips
   Clean only with a dry soft cloth. Do not soak in water or scrub the printed pattern harshly. Place the urn on a stable, dry surface and avoid dropping or impact.
7. Important Note
   This memorial urn is a sentimental keepsake for remembrance. Please place your order thoughtfully.